These FAQs provides quick, straightforward answers to common questions about Dynamic Conveyor systems and operations.
Learn more about materials, maintenance, modular design, controls, lead times, and how our conveyors are engineered to adapt to your application. If you need additional details or don’t see your question here, our team is ready to help.
General Questions
Do you have examples of industry‑specific projects and solutions?
Yes, there are customer success stories covering plastics and other manufacturing, packaging, food processing, and other industries using DynaCon, DynaClean, and Hybrid conveyors. These examples highlight how modular design, sanitary construction, and accessories like hoppers and cooling can be tailored to specific products.
DynaClean Sanitary Conveyors You Tube Playlist
What are some hidden gems about your conveyors that users often overlook?
Customers often overlook features like our lifetime‑lubricated bearings, triple‑lip seals, access and unique ability to customize belting to meet the needs of a large variety of applications and carefully chosen wear materials that extend conveyor life with minimal maintenance. Many also don’t realize how easily accessories—like hoppers, chutes, cooling fans, covers, and casters—can be added later as needs change, thanks to the modular design.
More details here:
Boosting Productivity: The Power of Conveyor Accessories in Manufacturing
Customer Service Questions
What steps should users take before contacting support?
Before calling support, power‑cycle the conveyor, verify there are no product jams, and confirm nothing external is interfering with the belt path or moving parts. Then check that the conveyor is assembled per the supplied drawings and manuals, the belt is not over tensioned, and the drive and feed ends are oriented correctly for the intended direction of travel.
For more help you can also reference our Conveyor Tips & Troubleshooting resources page
What do we need to provide Dynamic Conveyor to quote a conveyor project?
To quote a conveyor, Dynamic Conveyor typically needs your product description, size and weight, throughput rate, infeed and discharge elevations, layout constraints, environment, and any sanitation or integration requirements.
Our Regional Sales Managers are experienced at asking the questions needed to capture the important information so engineering can create, propose and design a fit‑for‑purpose modular conveyor system that meets your unique needs.
What are your standard lead times?
Our standard lead times for custom conveyors range from 4 to 16 weeks, depending on the complexity of your order and current production schedules. In some cases, lead times may be shorter or longer due to factors such as response time for approvals and potential supplier shipping delays. We’ll keep you informed throughout the process to ensure you have the most accurate timeline.
We have two “off the shelf” flat conveyor product options – DynaPro and DynaClean that have lead times from 1 day to 4 weeks.
Technical Questions
What are your conveyors made out of?
DynaCon modular conveyors are constructed of primarily impact resistant polycarbonate sidewalls, aluminum crossbar supports, and stainless-steel hardware for a lightweight but durable system.
DynaClean sanitary conveyors use industrial grade thermoplastics (HDPE, VHMW, UHMW) with stainless steel crossbars and fasteners for full washdown, food contact environments.
Hybrid specialty conveyors use application dependent combinations of HDPE, UHMW, and high temperature nylon with aluminum, stainless steel, or HDPE crossbar supports and stainless-steel hardware to handle high speeds, heavy loads, abrasives, and extreme temperatures.
What kind of motor package comes on your conveyors?
Dynamic Conveyor systems use standard high‑efficiency motors, sized to match your application’s load, speed, and environment. Most systems are available with 120 V single‑phase, 230 V single‑ or three‑phase, and 480 V three‑phase power options; your quote will specify horsepower and full‑load amp draw for the selected motor and drive package.
Read this blog post for more details:
Why High Efficiency Motors Matter in Conveyor Systems and Manufacturing Operations
What is the temperature range of your conveyors and their belts?
Standard Dynamic Conveyor motors and controls are designed for typical plant environments roughly 14 °F to 104 °F, with options available for certain non‑standard conditions. Belting options can handle product temperatures from approximately −20 °F up to about 410 °F, depending on belt material and style.
What are tensionless belts and catenary sag, and how do they benefit my operation?
Tensionless belts are sprocket‑driven conveyor belts that run with little or no mechanical belt tension, relying on a natural catenary sag section on the return side of the conveyor instead of a take‑up system. This design eliminates manual belt tracking adjustments, reduces wear on components, and makes the conveyor easier to clean and maintain, saving downtime and maintenance cost.
Catenary sag refers to the tensionless section of the return (underside) belt that hangs down between the drive sprocket and the next support, using gravity to provide natural belt tension instead of a mechanical take-up. This sag is important because it helps maintain proper sprocket engagement and low or zero belt tension, accommodating belt stretch and reducing tracking, slippage, and maintenance issues.
Read details about tensionless belts for conveyors:
Saving time and money with Tensionless Conveyor Belts
Food Grade Conveyor Belts: Understanding the Importance of Selecting the Right One
Questions You Should Ask Before Purchasing a Belt Conveyor System
The Gains of Going Low Tension or Tensionless in Conveyor Belts by Intralox
Why do I get shocked by the conveyor and/or the parts coming off the conveyor?
Static electricity can build up when plastic parts and belts move and separate, especially in low‑humidity environments, which can cause small shocks and parts sticking to the belt. Proper grounding, anti‑static belt or brush options, ionizers, and choosing conductive materials where needed all help control static, improve product release, and protect sensitive components.
Boosting Productivity: The Power of Conveyor Accessories in Manufacturing
What makes your conveyors low maintenance?
By utilizing lifetime-lubricated components and tensionless belting, our conveyors are designed to be virtually maintenance-free. Lifetime-lubricated bearings and drive elements eliminate the need for routine greasing or lubrication schedules, reducing downtime and the risk of improper maintenance. In addition, tensionless belting removes the need for periodic belt tracking, tension adjustments, or re-tensioning due to stretch or wear. Together, these design features significantly reduce ongoing service requirements, lower total cost of ownership, and ensure consistent, reliable conveyor performance over the life of the system.
Conveyor Care Checklist: Tips for Preventative Maintenance to Keep your System Running Smoothly
Conveyor Care Part 2: Conveyor Components That Reduce Maintenance
Do you have 3D models of your conveyors?
3D CAD models are available for all our conveyors designed today. Additionally, conceptual 3D models are provided with all quotes. These 3D models can support machine builders and integrators during design. Our Customer Support Team can provide STEP or native files for current product lines as needed. Contact us to make your request.
Are there any limitations or thresholds of your conveyor systems that users should be aware of?
Dynamic Conveyor systems handle a wide range of light‑to medium‑duty loads, including products weighing into the hundreds of pounds, but extremely heavy, highly abrasive, or unusually large products may require Hybrid or alternative solutions.
Dynamic Conveyor systems are intended for light- to medium-duty applications under typical indoor industrial conditions. Stand-alone products that are extremely heavy, unusually large, (ie: over 250lbs), highly abrasive, or exposed to outdoor environments or extreme temperatures may not be suitable for standard Dynamic Conveyor solutions and must be evaluated by the Engineering team to determine feasibility or alternative approaches.
How do users manage access controls and integrate other equipment?
Our conveyor systems can be supplied with anything from simple local start/stop controls to fully automated control packages that communicate via discrete I/O or industrial networks. Common integrations include upstream feeders and hoppers and downstream packaging or inspection equipment, with handshake signals and I/O options tailored to your line design.
Benefits of Modern Conveyor Automation Systems: An Engineering Perspective
